Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Headaches
- Flu
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
Pharmacists can also advise on minor illnesses and injuries:
We have an Urgent Treatment Centre at Town Centre GP Surgery open from 08:00 – 20:00. Alternatively you can visit:
Find another local Minor Injuries unit
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Travel Room
Travel Room
How can we help you?
Vaccinations, medication and travel advice
Travel Assessment
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Wellbeing Centre
Wellbeing Centre
Let’s see what we can do…
Autism Bedfordshire
Autism Bedfordshire is an independent charity providing information, advice, emotional and practical support to individuals with Autistic Spectrum Conditions, their parents/carers, families and associated professionals throughout Bedfordshire.
Telephone: 01234 350704
Website: www.autismbedfordshire.net
Email: enquiries@autismbeds.org
Families in Luton Autism Group (FLAG)
Telephone: 01582 548151
Bedford Bereavement Services
Support is offered to all bereaved people during group meetings held monthly at Norse Road Crematorium.
Telephone: 01234 718150
Website: www.bedford.gov.uk
Email: crem@bedford.gov.uk
Cruse Bereavement Care
Individual and group bereavement support is offered to bereaved adults, whether recently bereaved or many years ago.
Telephone: 0300 200 4108
Facebook: www.facebook.com/crusebeds
Twitter: @CruseBeds
Website: www.crusebedfordshire.org.uk
CHUMS - Bereavement Service
CHUMS was created to meet the needs of children and their families across Luton and Bedfordshire. offering support after the death of someone close, however they may have died.
Telephone: 01525 863924
Facebook: www.facebook.com/ChumsCharity
Twitter: @CHUMSCharity
Website: chums.uk.com/bereavement-service
Email: info@chums.uk.com
CHUMS also offers a stillbirth and neonatal bereavement support service for parents, grandparents and siblings in Bedfordshire following the death of their baby. This includes monthly support groups and family workshops.
Website: chums.uk.com/babyloss
Keech Hospice Care
Bereavement service offers support to families and friends of those referred to Keech Hospice Care, both the Adult and Children’s Hospice.
Telephone: 01582 492339
Facebook: www.facebook.com/keechhospicecare
Twitter: @KeechHospice
Website: www.keech.org.uk
Email: info@keech.org.uk
Luton & Dunstable Hospital - Bereavement Service
Support and information provided to families of the deceased including those affected by issues surrounding post-mortem procedures.
Telephone: 01582 497344
Chaplaincy: 01582 497370
Website: www.ldh.nhs.uk
Email: chaplaincy@ldh.nhs.uk
Road Victims Trust
Provides emotional and practical support to those affected by fatal and serious injury road collisions in Bedfordshire, Hertfordshire and Cambridgeshire.
Telephone: 01234 843345
Facebook: www.facebook.com/road.victimstrust
Twitter: @roadvictimstrus
Website: www.rvtrust.org.uk
Email: enquiries@rvtrust.co.uk
Are You a Carer?
Do you provide help and support to a family member, friend or neighbour who couldn’t manage without your help? If you do, you are a carer.
Website: www.luton.gov.uk/adult social care
Carers' Cafe
Informal drop-in with a relaxed friendly atmosphere. The cost is £1 entry including tea/coffee and cake/biscuits. It is run between 1-2.30pm on the second and fourth Thursday of the month at Mind BLMK’s Wellbeing Centre, 46/56 Dumfries Street, Luton.
Telephone: 01582 380002
Facebook: www.facebook.com/mindblmk
Twitter: @MindBLMK
Website: www.mind-blmk.org.uk
Email: carers@mind-blmk.org.uk
Carers in Bedfordshire
If you are a carer, or have been a carer, you may be experiencing stress, anxiety, guilt, bereavement, trauma and loss. Counselling can help you work through these emotions, allowing you time and space to concentrate on your emotions.
Telephone: 0300 111 1919
Website: www.carersinbeds.org.uk/how-we-can-help/wellbeing
Email: contact@carersinbeds.org.uk
CHUMS - Young Carers Service
The service supports children and young people aged five to 18 who help to care for someone with a disability, chronic or serious illness, mental health condition, learning difficulty etc, whether that is a parent or sibling. Support is offered through group work in schools as well as monthly drop-in facilities.
Telephone: 01525 863924
Facebook: www.facebook.com/ChumsCharity
Twitter: @CHUMSCharity
Website: chums.uk.com/young-carers
Email: info@chums.uk.com
Young People's Counselling
Counselling at TOKKO Youth Space in Gordon Street is short-term intervention counselling (4-6 weeks). Young people aged 10 to 21 can share their problems in a confidential environment, being treated with respect based on an understanding of their culture and background.
Telephone: 01582 544990
Facebook: www.facebook.com/tokkoyouthluton
Twitter: @TokkoYouthLuton
Instagram: @tokkoyouthluton
Website: tokko.co.uk
Email: info@tokko.co.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Flying Start
Flying Start will make a positive and systematic change to the lives and life chances of babies and young children from pregnancy to five years of age in Luton for future generations.
Telephone: 01582 548356
Facebook: www.facebook.com/FSLuton/
Twitter: @FS_Luton
Website: www.flyingstartluton.com
Email: Flyingstart@luton.gov.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: www.nhs.uk
Bedfordshire African Community Centre (BACC)
Bedfordshire African Community Centre (BACC) at Alydwyck House was founded after a survey of Africans living in Luton revealed they would welcome a centre where they would be able to meet socially and participate in promoting African culture. There is a weekly lunch club on Wednesdays.
Telephone: 01582 484807
Website: www.africancentre.org.uk
Email: info@africancentre.org.uk
BIG Hat Factory Community Choir - Luton
Singing in a community choir is a great way to make friends, build your confidence, improve your voice and reduce stress. There are no auditions and everyone regardless of singing ability or prior singing experiences is welcome.
Under 16s are welcome to join but must be accompanied by an adult.
Telephone: 07960 255711
Website: www.bigmusiccompany.org.uk/bighatfactorychoir
Email: info@bigmusiccompany.org.uk
Centre for Youth and Community Development
The centre is a community facility aiming to ensure Luton residents, particularly those from the Biscot Ward, have access to th14e services and support they need.
Telephone: 01582 519500
Website: www.cycd.org.uk
Girl Guiding Luton (North and South Divisions)
Girlguiding offers a safe environment for girls and women to take part in fun activities, camps and holidays following a balanced programme and to make new friends.
Register to join: go.girlguiding.org.uk
Website: www.bedsguiding.org.uk
Email: tgchair@bedsguiding.org.uk
Luton & Dunstable Photographic Club
Members have a wide range of interests and are willing to share their knowledge. The club meets twice a week, including evenings at local sites of interest in the summer.
Telephone: 0787 659 8241
Website: www.lutondunstablepc.org
Luton Irish Forum
Luton Irish Forum (LIF) is a charity with over 500 members and a centre close to the town centre. LIF provides welfare support through drop-ins, appointments and home visits relating to welfare benefits, housing, community care and debt, applications for an Irish passports and provides representation at tribunals and medicals.
Telephone: 01582 720 447
Facebook: @LutonIrish
Twitter: @IrishinLuton
Email: info@lutonirishforum.org
Website: lutonirishforum.org
Luton Scouts
The town has 19 Scout Groups aiming to provide fun, adventure and challenge. Scouting is open to new members from the age of six, with no upper age limit for our adult volunteers.
Scouting is open to boys and girls and it makes no difference what background you come from, what language you speak, or your religion.
Telephone: 0844 414 5687
Website: www.lutonscouts.org.uk
Email: enquiries@lutonscouts.org.uk
Luton U3A
Luton University of the Third Age is about self-help learning through study groups, in which members share their knowledge and interest in the subject, keeping mind and body active. Groups meet either weekly, fortnightly or monthly, often in members’ homes but also in venues such as local community centres.
Website: u3asites.org.uk/luton
Free dementia support counselling
A free counselling service for people who live in Bedford and Central Bedfordshire is being provided by Relate Bedfordshire and Luton. It is for individuals, couples or families supporting someone with dementia and is provided face-to-face in a number of community venues, by telephone or Skype.
Telephone: 01234 356350
Dementia Care
Luton and Dunstable University Hospital is committed to supporting people with dementia and their carers. Dedicated Nurse Specialist Yvonne Weldon can advise and support staff, patients and carers.
Telephone: 01582 497417/01582 491166 (bleep 164); Monday to Friday, 8.30am-4.30pm
Email: yvonne.weldon@ldh.nhs.uk
Dementia UK
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Mind BLMK
Mind BLMK works closely with a range of partners to offer activities from wellbeing centres and local venues to people in Bedfordshire, Luton and Milton Keynes.
Telephone: 0300 330 0648
Facebook: www.facebook.com/mindblmk
Twitter: @MindBLMK
Website: www.mind.org.uk
Email: hq@mind-blmk.org.uk
Talking Therapies
Total Wellbeing supports people living in Luton who want to improve their physical and emotional health. Talking Therapies can help with a range of issues including depression, anxiety and stress.
Website: totalwellbeingluton.org
Stepping Stones (Luton)
Stepping Stones (Luton) is a charity dedicated to supporting women who have suffered abuse, who are vulnerable due to substance misuse, offending, mental health conditions and/or are involved with Local Authority Children’s Social Care.
Telephone: 01582 457114
Website: www.steppingstonesluton.co.uk
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Bedfordshire Sexual Abuse Partnership
If you are a survivor of domestic abuse or are currently suffering, there are services throughout Bedfordshire to help you. In an emergency call 999
24-hour Domestic Violence Helpline: 0808 2000 247
Facebook: www.facebook.com/bedsdv
Twitter: @bedsdv
Website: bedsdv.org.uk
Women's Aid in Luton
Women’s Aid in Luton is a voluntary organisation supporting women and children suffering domestic abuse. In an emergency call 999
Helpline: 01582 391856 (Monday to Friday, 10am-5pm)
Head Office: 01582 876636 (Monday to Friday, 10am-5pm)
Website: womensaidinluton.org
Email: info@womensaidinluton.org
Luton Women’s Centre
Luton Women’s Centre is a safe and accessible women-only environment, a resource centre which is a focal point for women issues, campaigns and has a range of cultural, educational and recreational activities.
Telephone: 01582 416 783
Facebook: www.facebook.com/LutonAllWomensCentre
Twitter: @lawc_luton
Website: www.lutonallwomenscentre.org.uk
Email: support@lawc.org.uk
Bridge Project
The aim of the Bridge Project is to help people in Luton who have had support or treatment for alcohol and/or drug use to develop the confidence, skills and experience required to compete in the labour market.
Telephone: 01234 838 771
Website: bedsrcc.org.uk/the-bridge
Email: info@bedsrcc.org.uk
ResoLUTiONs
ResoLUTiONs provides various different types of support and, whatever your needs, will be able to point you in the right direction to get appropriate help and advice.
ResoLUTiONs specialises in working with young people who use substances, as well as providing support to their parents and carers.
Telephone: 0800 054 6603 Recovery Hub: 01582 965 123
Facebook: www.facebook.com/resoLUTiONsLuton
Twitter: @resolutionsltn
Website: www.resolutions4luton.org
Email: resolutions.info@cgl.org.uk
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off - Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
Age Concern Luton
Age Concern Luton is the town’s largest charity working with older people to improve their overall quality of life, receive timely practical help, get out and about and retain dignity in later life.
Telephone: 01582 456 812
Facebook: www.facebook.com/ageconcernluton
Twitter: @ageconcernluton
Website: ageconcernluton.org.uk
Email: admin@ageconcernluton.org.uk
Age UK Bedfordshire
Trained and experienced friendly advisors offer impartial, confidential information and advice on a wide range of issues, from referral to local services and groups within Bedfordshire through to in-depth advice, for example, on benefit entitlements, housing issues, health and social care needs and money worries.
Telephone: 01234 360510
Facebook: www.facebook.com/Age-UK-Bedfordshire
Twitter: @AgeUKBeds
Website: www.ageuk.org.uk/bedfordshire
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 0800 169 2081
Website: www.ageuk.org.uk
Luton National Childbirth Trust (NCT)
Luton NCT is run by volunteers, most of whom are parents who became involved after they themselves were helped by the charity. All events and services are open to both members and non-members but the charity relies on membership to fund a number of initiatives.
Telephone: 0300 330 0700
Website: www.nct.org.uk/luton
Email: luton@nct.org.uk
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Beds and Northants MS Therapy Centre
The centre is a self-help organisation, run by people with MS for people with MS. All therapies provided are free to those with MS, but a donation towards the running costs of the centre is asked for. An adapted minibus helps provide access.
Telephone: 01234 325781
Facebook: www.facebook.com/BedsNorthantsMsTherapyCentre
Twitter: @mstherapybeds
Website: mscentrebedsandnorthants.com
Email: mscentre2@community.co.uk
MS Society
Volunteers are trained to confidentially offer emotional support, information, help to access specialist services and get financial support.
National helpline: 0808 800 8000 (9am-7pm, Monday to Friday except bank holidays)
Group contact number: 07730 032 719
Twitter: @LutonMs
Website: www.mssociety.org.uk
Luton Sexual Health
Walk-In & Wait sessions mean that you don’t need to book, however, you do need to be prepared to wait for up to two or three hours to finish being seen, so please allow enough time for your visit.
The service moved to the first floor of Arndale House, The Mall, Luton, LU1 2LJ, on May 29, 2018.
Telephone: 01582 497070
Website: www.lutonsexualhealth.org.uk
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Family Planning Association
A sexual health charity, the Family Planning Association can give straightforward information and support on sexual health, sex and relationships to anyone in the UK.
Telephone: 020 7608 5240
Website: www.fpa.org.uk
NHS Sexual Health Guide
Everything you need to know about sexual health, including contraception and STIs.
Website: www.nhs.uk
Relate
Relate is the UK’s largest provider of relationship support.
Telephone: 01234 356350
Website: relatebedsandluton.org.uk
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.
Telephone: 0300 123 7123
Facebook: www.facebook.com/PublicHealthEngland
Stop Smoking with Total Wellbeing Luton
We’re here to help you cut down and eventually stop smoking – face to face, online, or over the phone.
Website: www.totalwellbeingluton.org
Active Luton
Active Luton is an innovative, community focused charity making a difference.
Three Health Walks, suitable for all fitness levels, take place each week. They vary between 30-60 minutes and start from Lewsey Sports Park or Hightown Community Sports and Arts Centre.
Telephone: 01582 400272
Website: www.walkingforhealth.org.uk/active-luton-health-walks
Healthy Lifestyles
Need help managing your weight? Take the first step towards a healthier you with our free Healthy Lifestyles Programmes for adults and children.
Website: www.totalwellbeingluton.org
Weight Watchers
Meetings, online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
Health Reviews
Assessments
More than one condition?
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Prescriptions
Local Pharmacies
- The Mall Pharmacy
Unit 3 Luton Mall, 46-48 George Street, LU1 2AZ - Boots
82-86 The Mall, LU1 2BG - Superdrug Stores Plc
69-73 Arndale Centre, LU1 2TJ - Kamsons Pharmacy
25 Castle Street, LU1 3AG - Kamsons Pharmacy
1 Windsor Street, LU1 3UA - View more local pharmacies