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Practice Management

Mrs Nina Hannagan (f)

Nina Hannagan has been in post at Town Centre Surgery since May 2018. She has been in general practice for nearly 10 years and comes from another practice in Hemel Hempstead. Nina has day to day responsibility for the smooth running of the practice and supports the clinicians in their workload. 

Nina has HR and Finance responsibility for the practice and works closely with HUC head office to ensure the practice achieves its goals. 

Reception

Receptionists provide an important link for patients with the surgery and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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