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Urgent Treatment Centre Services

Did you know you can access the Urgent Treatment Centre at Town Centre Surgery seven days a week even if the practice is closed.

The Urgent Treatment Centre (UTC) is open from 08:00 to 20:00 Monday to Sunday and can see patients for a wide range of illnesses and minor injuries.

The quickest way to be seen is to telephone NHS111 and, if appropriate,  get a *booked appointment.

*Please note: we endeavour to see patients with booked appointment at their allocated time but emergencies do occur and we cannot guarantee you will be seen at this time. 

You can be seen for a range of conditions such as: 

  • Bites, stings, cuts, bruises and grazes
  • Minor burns and scalds
  • Foreign bodies that are stuck in ears or noses
  • Minor eye injuries
  • Minor head injuries
  • Minor illnesses
  • Muscle and joint injuries, such as strains, sprains, sudden back or neck pain, tendonitis and soft tissue injuries


By calling NHS111 you will be cared for by a team of fully trained healthcare advisors who are there to help you.

The Luton NHS111 service gives you access to a range of clinical GPs, nurses and prescribing pharmacists. When you call NHS111, the team will assess you medically and help you to access the local community service which can help you best. If the NHS111 team need to book an urgent appointment for you, you may be booked into The Town Centre Surgery Luton.

Important information - for Urgent Treatment Centre  patients

From 18:00 (6 pm) each day the UTC will be accessible via appointment only. Please telephone NHS111 and  you will be directed to the most appropriate service for your condition which may not always be the UTC. 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website